Talk to a CGFNS Expert Online

Have a face-to-face discussion with a CGFNS International expert using your computer or mobile device from anywhere in the world. With the click of a button you can ask about the status of your application, learn how to solve an issue that is delaying your approval, or simply ask about the CGFNS process and how to navigate each of the steps.

To ensure the quality of this service, there is a $25 service fee for an hour of dedicated expert guidance. To schedule an hour-long consultation, click the calendar, choose the time and date that’s right for you, and submit a consultation form.

Once your form is submitted, you will receive an email confirming your virtual appointment and the $25 service fee will be added to your CGFNS Connect account. You will have 72 hours to complete payment once the order is added to your account. After 72 hours, if your payment has not been received, your virtual consultation will be cancelled and you will have to resubmit a time and date.

 Consultations are available Tuesday through Friday, 9:00 a.m. to 3:00 p.m. (15:00) EST.

Complete the Virtual Consultation Scheduler form and pick the time and date that’s right for you. An automated confirmation e-mail will arrive to your inbox, followed by a virtual meeting invitation from an expert ready to assist you.

If you do not receive a confirmation email, check the Junk / Spam folder and your CGFNS Connect account. If you cannot find the email in your Spam folder or on your CGFNS Account, contact our Applicant Navigation Services Department at +1 (215) 222-8454.