16 MARCH 2010
Automated Phone System to be discontinued
In its ability to promote the most up-to-date information to our applicants, CGFNS recognizes that Web technology has surpassed automated telephone technology and therefore will discontinue providing information through its Automated Phone System.
Effective 17 April 2010, applicants who have used the Automated Phone System, +1 (215) 599 6200, to check their application status should check their status using CGFNS Connect on our website at https://www.cgfns.org/cerpassweb/login.jsp.
Once users register online with a user name and password, the service is available 24 hours a day, 7 days a week at no cost. To register, follow the instructions at https://www.cgfns.org/cerpassweb/login.jsp.
Applicants can also telephone Customer Service during the office hours posted on the Contact Us Web page at http://www.cgfns.org/cerpassweb/processContactUs.do, where there is also an email form to contact us during specified hours.