12 DECEMBER 2011
CGFNS International listens to its customers!
CGFNS International has heard your requests and is pleased to announce that, as of 9 January 2012, we will offer an Expedited Review Service for our Credentials Evaluation Service (CES) Professional Reports. The Expedited Review Service for CES Professional Reports is an optional service that will provide a faster review process to applicants who need to meet a specific deadline.
Here’s how it works: Applicants may choose to add the Expedited Review Service option to their CES Professional Report order. This expedited review process will be repeated each time a new document is received and processed until all requirements are met and the CES Professional Report is ready to be issued. This service is intended to yield a report within ten business days provided that all required documents have been received at the time of the first review. If all required documents are not available at the time of review, applicants will be notified of the missing requirements. When a new document is received, the file will again be checked to determine if all necessary documents have been received and processed. If so, another review will take place within ten business days; if not, the applicant will be notified of the remaining missing documents.
When first applying for the Credentials Evaluation Service Professional Report, the Expedited Review Service can be added for US$150. Applicants with an existing Credentials Evaluation Service application for the CES Professional Report can add the service for US$250. Fees for the Expedited Review Service are not refundable.
This action is part of CGFNS International’s Customer Care improvement process as we respond to our customers’ requests. We value your feedback and appreciate the opportunity to hear from you.