Please note that we require processing time to open, organize, authenticate, verify, and data enter your incoming documents. We thank you for your patience while we complete this. If you are worried about this timeframe, you may confirm your documents’ reception using the tracking tool on your CGFNS Connect portal or contact Applicant Navigation Services.
I had my documents sent by the correct source a while ago. Why are they not showing as received on the portal?
FAQ Topic: General Document Submission