FAQ (Frequently Asked Questions)

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BECOMING A NURSE IN THE UNITED STATES

1. How can CGFNS help me?

For foreign educated nurses, the first step to practicing as a nurse in the United States is to apply for a license with a state board of nursing.

To do this, all documents related to education and work experience need to be verified, authenticated and evaluated by a credentials evaluation organization. CGFNS has over 40 years of experience in the field and has helped thousands of health care professionals migrate around the world.

2. What is the NCLEX?

The National Council Licensure Examination (NCLEX) is a test to determine if you can begin your practice as an entry-level nurse in the United States.

3. Is the NCLEX the only step to working as a nurse in the United States?

No. Each state board has its own requirements to determine educational comparability of those educated outside of the United States. Before taking the NCLEX, other requirements are necessary for foreign educated nurses.

4. How do I learn about the necessary requirements for different states?

CGFNS provides all services necessary for foreign educated nurses to take all the steps to legally work as a nurse in the United States. Visit the link to: see the requirements in different states:

5. What are the services provided by CGFNS?

CGFNS offers a variety of services for foreign educated health care workers who want to migrate to another country. We authenticate and verify documents from schools, licensing authorities and employers. We evaluate education, work experience and clinical hours and compare it to standards in the United States. We work with international students who want to study at a university in the United States.

Certification Program (CP), Credentials Evaluation Service (CES) Professional Report, Credentials Evaluation Service (CES) Academic Report , VisaScreen®: Visa Credentials Assessment (VS), and Credential Verification Service for New York State (CVS).

6. What is the Certificate Program (CP)?

The Certification Program CP includes:

  • The CGFNS Qualifying Exam® for first-level, general nurses
  • A credentials evaluation of secondary and nursing education and registration.
  • Demonstration of passing one of the accepted English language proficiency exams.
7. What is the next step after the completion of the Certificate Program (CP)?

When successfully completed, applicants receive the CGFNS Certification Program Certificate. They can request CGFNS to send an official verification to the state board of their choice. The document will serve official requirement to take the NCLEX® exam. The CGFNS Certification Program Certificate is valid for life.

8. What is the Credentials Evaluation Service (CES) Professional Report?

It is a Report that meets the specific requirements of individual state boards of nursing.

9. What is the Report’s content?
  • It provides a detailed analysis of the credentials earned at multiple levels of nursing education received outside the United States according to requirements specific to a state.
  • It includes a statement of comparability of an applicant’s education when measured against U.S. standards.
10. What is the Credentials Evaluation Service (CES) Academic Report?
  • It is designed to meet the needs of applicants pursuing further education in U.S. institutions of higher learning.
  • It provides a detailed analysis of the nursing education received outside the United States. The Report is advisory in nature and does not make specific placement recommendations.
11. What is the Visa Credentials Assessment?
  • It is a comprehensive screening program for health care professionals who are not U.S. citizens and are seeking an occupational visa to work in the United States.
  • The VisaScreen®: Visa Credentials Assessment Service requires specific health care professionals to complete a screening program before they can receive either a permanent or temporary occupational visa, including Trade NAFTA status
  • An assessment of an applicant’s education to ensure that it is comparable to that of a U.S. graduate in the same profession
  • A verification that all professional health care licenses that an applicant ever held are valid and without restrictions
  • An English language proficiency examination
  • For registered nurses only, a verification that the nurse has passed either the CGFNS Qualifying Exam®, NCLEX-RN® or for select years and Providences its predecessor, the State Board Test Pool Examination (SBTPE).
12. What is the next step after acquiring the Visa Credentials Service?

Applicants who successfully complete VisaScreen® receive an official ICHP Certificate for the VisaScreen®: Visa Credentials Assessment Service, which satisfies the United States Federal screening requirements. ICHP (International Commission on Healthcare Professions) is a division of CGFNS International.

13. What is the Credential Verification Service for New York State (CVS)?

The Credential Verification Service for New York State (CVS) verifies the authenticity of international education and licensure credentials for the State of New York. The Service is for those health care professionals educated outside the United States who wish to practice in New York. As specified by the state, CGFNS International completes a verification of foreign education and credentials. New York State Education Department then completes the actual evaluation of the verified credentials.

Choosing the Correct CGFNS International Service for Nurses

For nurses educated outside of the United States, the first step to practicing as a nurse in the United States is to apply for a license with a state board of nursing. All state boards require the NCLEX® examination. Each state will have specific requirements to determine comparability of those educated outside of the United States. Each state board may require certain services to determine if you will be able to practice in the United States. All required services can be provided by CGFNS International prior to authorizing nurses educated outside of the United States to take the NCLEX® exam.

List of the: CGFNS services accepted by each state board.

We also recommend that you consult with the individual board web sites for the full details of what is required to apply for licensure.

Here is a brief description of each service:

1. Certification Program (CP) The Certification Program:

The Certification Program (CP) includes:

  • CGFNS Qualifying Exam® for first-level, general nurses;
  • A credentials evaluation of secondary and nursing education and registration;
  • Demonstration of passing one of the accepted English language proficiency exams.

When successfully completed, applicants receive the CGFNS Certification Program Certificate, and an official verification can be sent to the respective state board requiring this assessment as a prerequisite for authorization to take the NCLEX® exam. The CGFNS Certification Program Certificate is valid for life.

2. Credentials Evaluation Service (CES) Professional Report:

Credentials Evaluation Service (CES) Professional Report meets the specific requirements of individual state boards of nursing. The CES Professional Report provides:

  • A detailed analysis of the credentials earned at multiple levels of nursing education received outside the United States according to requirements specific to a state.
  • A statement of comparability of an applicant’s education when measured against U.S. standards.
3. Credentials Evaluation Service (CES) Academic Report:

Credentials Evaluation Service (CES) Academic Report is designed to meet the needs of applicants pursuing further education in U.S. institutions of higher learning. The CES Academic Report provides:

  • A detailed analysis of the nursing education received outside the United States.

The Report is advisory in nature and does not make specific placement recommendations.

4. VisaScreen®: Visa Credentials Assessment (VS):

VisaScreen®: Visa Credentials Assessment (VS) certification is a comprehensive screening program for health care professionals who are not U.S. citizens and are seeking an occupational visa to work in the United States. The VisaScreen®: Visa Credentials Assessment Service requires specific health care professionals complete a screening program before they can receive either a permanent or temporary occupational visa, including Trade NAFTA status. The VisaScreen®: Visa Credentials Assessment Service provides:

  • An assessment of an applicant’s education to ensure that it is comparable to that of a U.S. graduate in the same profession
  • A verification that all professional health care licenses that an applicant ever held are valid and without restrictions
  • An English language proficiency examination
  • For registered nurses only, a verification that the nurse has passed either the CGFNS Qualifying Exam®, NCLEX-RN® or for select years, its predecessor, the State Board Test Pool Examination (SBTPE).

Applicants who successfully complete VisaScreen® receive an official ICHP Certificate for the VisaScreen®: Visa Credentials Assessment Service, which satisfies the United States Federal screening requirements. ICHP (International Commission on Healthcare Professions) is a division of CGFNS International.

5. Credential Verification Service for New York State (CVS):

Credential Verification Service for New York State (CVS) verifies the authenticity of international education and licensure credentials for the State of New York. The Service is for those health care professionals educated outside the United States who wish to practice in New York. As specified by the state, CGFNS International completes a verification of foreign education and credentials. New York State Education Department then completes the actual evaluation of the verified credentials. Credential Verification Service for New York State (CVS) provides:

  • A verification of foreign education and credentials by CGFNS.
  • An evaluation of the verified credentials by the New York State Education Department.

CGFNS Standards and Policies

1. Document Retention Policy

While CGFNS maintains a permanent record of all applicants’ names and service histories, it is not a permanent repository of applicant documents. CGFNS’s document retention policy is as follows:

  • Documents submitted by an applicant to obtain a CGFNS service will be deleted four years from the date of the applicant’s last submitted order.
  • Documents submitted by an applicant in support of obtaining the CGFNS VisaScreen®: Visa Credentials Assessment Service will be deleted five years from the date of the applicant’s last submitted order.

If you would like CGFNS to store your documents beyond the retention period described above, you may purchase additional years of storage by ordering our eSAVED™ service. eSAVED™ stands for extended Storage of Authenticated and Verified Electronic Documents.

1. What is CGFNS’s document retention policy for applicant documents?

CGFNS securely stores all authenticated and verified documents for a period of four years. In the case of documents submitted for the VisaScreen®: Visa Credentials Assessment Service, we store applicant documents for five years to accommodate the renewal period.

2. What is eSAVED™?

eSAVED™ is a way for applicants to electronically and securely store all of their authenticated and verified documents for an additional four-year period.

3. What are the benefits of purchasing the eSAVED™ service?

CGFNS created eSAVED™ to help applicants organize and secure their documents for longer. eSAVED™ extends the storage life of applicant transcripts, licenses, and more at an affordable price.

2. Third Party Authorization for Release of Applicant Information

It is CGFNS’s policy to not disclose any information to a third party regarding an applicant’s order status or the information contained in an applicant’s files. This policy is to ensure that an applicant’s privacy is maintained throughout the application process. 

If you, the applicant, want a third party to contact CGFNS on your behalf such as a relative, a lawyer, an employer, or a recruiter, we require signed, written authorization from you.  Please use the Authorization to Release Information Form which can be downloaded from the CGFNS website.  This form must be submitted to CGFNS by mail or courier. It cannot be faxed or emailed to CGFNS.

When you submit an Authorization to Release Information Form, the person listed on the form will automatically become your authorized agent. The contact information you provide on the Authorization to Release Information Form will become the primary contact information used to send notifications and correspondence to you, the applicant. Revocation of this authorization must be submitted in writing to CGFNS.

1. What is CGFNS’s information privacy policy?

As part of CGFNS’s information policy, CGFNS will not disclose any information to any third party regarding an applicant’s order status or the information contained in an applicant’s files.

2. What if I want a third party to contact CGFNS on my behalf?

If you want a third party to contact CGFNS on your behalf, you must fill out an Authorization to Release Information Form and send it to CGFNS by mail or courier. The Authorization to Release Information Form cannot be faxed or emailed to CGFNS.

3. After I send the Authorization to Release Information Form, how do I proceed to correspond with CGFNS?

Once you submit an Authorization to Release Information Form, the third party listed on the form automatically becomes your authorized agent to receive and send all future correspondence on your behalf.

3. Refugee Information

CGFNS works to ensure that all foreign-educated professionals are recruited in a fair, ethical, and transparent manner for employment in the United States regardless of their ethnicity, race, or nationality.

If you are a refugee or seeking refugee status in the United States, you need to self-identify your refugee status by contacting our Customer Care Service before applying for any CGFNS services.

Costumer Care Service: + 1 (215) 222 8454

Certification Program & Qualifying Exam

1. Applying for the Certification Program

The application for the Certification Program is online.

  • If you have never placed a Certification Program order, you will be prompted to order the initial service at full cost. Please follow the steps to order:
  1. Log into your CGFNS Connect account
  2. Choose the option to purchase CGFNS Services
  3. At the service selection screen, choose Certification Program (CP) and select the appropriate application type
  • If a previous Certification Program order expired within the last year, you will be prompted to reorder the service following the same steps as above.
2. Certification Program - Reprocess an expired order

1. After I submit my Certification Program order, how much time do I have to take all required tests?

You have one year to take all required tests once you submit your order for the Certification Program. Your order will expire after 12 months if all requirements for the program have not been met.

2. What is the Certification Program Reprocess of an Expired Order?

All applicants have 12 months to become Authorized to Test (ATT). If you have not been Authorized to Test in 12 months, your Certification Program order will expire. CGFNS offers applicants the opportunity to reprocess an expired Certification Program order.

3. What if my Certification Program order expires?

If your Certification Program order expires, you can process another Certification Program order once the status listed on your account is noted as “EXPIRED.” You cannot apply for a reprocess of your expired order until the order status is officially noted as EXPIRED.

4. What are the benefits of reprocessing my expired order?

Once you reprocess an expired Certification Program order, you automatically have another year to submit all documentation required to become Authorized to Test (ATT).

5. How do I submit another Certification Program order?

You can submit another Certification Program order by following these simple steps:

  • Login to your CGFNS Connect account and choose the option to purchase a CGFNS service.
  • At the service selection menu, choose Certification Program (CP) Reprocess Application.
  • If it is within one year of your order’s expiration date, you will be automatically prompted to order the reprocess service.

6. After I submit a new Certification Program order, how much time do I have to become Authorized to Test?

Once you submit a reprocess Certification Program order, you have one year to submit all necessary documentation to become Authorized to Test.

7. If my Certification Program order expires a second time, can I submit a second Reprocess of an Expired Order?

No. If your Certification Program order expires a second time, a new Certification Program order must be placed at full cost.

3. English language requirements for the Certification Program

To complete the CGFNS Certification Program, applicants must submit scores from one of four accepted English language proficiency examinations:

1. TOEFL® iBT (Test of English as a Foreign Language, Internet-based Test)

A minimum total score of 83 is required. Please reference code number 9988 on your Certification Program application form to ensure your results will be sent electronically to CGFNS

2. TOEFL® PBT (Test of English as a Foreign Language, Paper-based Test)

A minimum total test score of 540 is required on the paper-based version and a minimum total test score of 207 is required on the computer based version. Please reference code number 9988 on your Certification Program application form to ensure your results will be sent electronically to CGFNS

3. TOEIC® (Test of English for International Communication)

A minimum total test score of 725 is required. Please provide your Test Report Form (TRF) number on your Certification Program application form and request IELTS to have your exam scores made electronically available to CGFNS

4. IELTS (International English Language Testing System)

A minimum total test score of 6.5 is required (Academic Module only). Please provide your Test Report Form (TRF) number on your Certification Program application form and request IELTS to have your exam scores made electronically available to CGFNS.

Please pay attention to the following when considering the English language requirements for the Certification Program:

  • Scores must be from an English language exam taken within 2 years of the Certification Program Qualifying Exam®.
  • You are not required to submit English language test scores in advance of taking the Qualifying Exam®. However, if you pass the Qualifying Exam®, you will not receive a Certification Program Certificate until English language proficiency exam scores are received.
  • You have 2 years to submit English language proficiency exam scores after taking the Qualifying Exam®. If you do not meet the English language proficiency requirement within 2 years of taking the Qualifying Exam®, you will be required to take the Qualifying Exam® again in order to receive a Certification Program Certificate.

Exemption from the English Language Proficiency Requirement

To be exempt from having to take an English language proficiency examination, you must meet the following requirements:

  1. English must have been the language of instruction, including the language of the textbooks; AND
  2. Your entry level nursing education was completed in one of the following countries:
    · Australia
    · Barbados
    · Canada (except Quebec, the only schools approved for exemption are: McGill University, Dawson College, Vanier College, John Abbott College, and Heritage College)
    · Ireland · Jamaica
    · New Zealand
    · South Africa
    · Trinidad and Tobago
    · United Kingdom
    · United States

If you meet these criteria, you do not need to take an English language proficiency examination.

4. Qualifying Exam® Schedule

The CGFNS Qualifying Exam® is offered four times a year during five-day “test windows.” Test windows include specific dates, times, and locations for applicants to take the Qualifying Exam®. Traditionally, exam dates are in the months of March, July, September, and November.

Once you successfully complete the credentials review, an email will be sent to you. This email serves as your Authorization to Test (ATT). You will then be provided with two test windows. You may select only one test window with a specific date, time, and location to take the Qualifying Exam®. If you choose more than one test window, your registration will be cancelled and you will receive notification that you are required to make a single test window selection.

5. Scheduling your CGFNS Qualifying Exam®

1. What are the steps to schedule the CGFNS Qualifying Exam®?

After you have been approved to take the CGFNS Qualifying Exam®, you will receive an Authorization to Test (ATT) email with a password and a registration link.

2. What are the required steps once I go to the CGFNS website?

Once you have entered your CGFNS ID number and password where requested, please follow these steps:

  • Select your country and/or city to determine if there are any exam centers nearby.
  • After you have located an exam center, you will be shown a calendar listing available test dates at that center.
  • Navigate to the month of the exam in which you are interested. Available test dates will be highlighted in bold. If no test dates are listed, it may be that the exam center has no vacancies or is closed during the period of the test window selected.
  • Select a date and time on the calendar for which you wish to sit for the CGFNS Qualifying Exam® and confirm your selection.

3. May I change my exam date or location once I have made a selection?

Yes. All changes must be done no later than 72 hours before the originally scheduled date and location.

4. The two test windows are not good for me. May I change them?

No. Unfortunately, you may not change the two test windows you are offered.

5. I could not go to the designated location and missed my exam. Can I get a refund?

No. If you do not show up for your scheduled exam, you are not eligible for a refund.

6. Can I reschedule a Qualifying Exam® using a fee I have already paid?

No. A fee paid for one Qualifying Exam® cannot be used for another Qualifying Exam®.

6. Test Centers

The CGFNS Qualifying Exam® is administered in collaboration with Kryterion, which has a global network of testing locations. To find out if there are any testing centers near you, go the Kryterion location database at: https://www.kryteriononline.com/Locate-Test-Center

Please note: Some test centers may not be available during CGFNS Qualifying Exam® test windows.

Credentials Evaluation Service

Applying to the Credentials Evaluation Service

The application for the Credentials Evaluation Service (CES) Professional and Academic Report is online. To apply for CES Professional and/or Academic Report, you will need to create a CGFNS Connect account, log in and place an order. The type of order you need will be automatically detected when you attempt to place a CES order. For instance:

  • If you have never placed a CES order for the Professional and/or Academic Report, you will be prompted to place an initial service order at full cost.
  • If your previous CES order has expired within the last year due to inactivity, you will be prompted to place a reprocess order.
  • If you have already had a Professional or Academic Report completed, you will be prompted to place a re-evaluation order.

Be sure to download the Credentials Evaluation Service Instructions for a complete guide to how the service works.

1. What if I have never placed an order for the CES?

If you have never placed an order for the CES with CGFNS, once you login to your CGFNS Connect account and go to order the credentials evaluation service, our website will prompt you to place an initial service order at full cost.

2. What if I previously placed an order for the CES, but the order expired within the last year due to inactivity?

If you previously placed an order for the CES, but the order expired within the last year due to inactivity, our website will prompt you to place a reprocess order.

3. What if I already had a credentials evaluation done with CGFNS and received a CES Professional and Academic Report?

If you previously had a credentials evaluation done with CGFNS and received a CES Professional and Academic Report based on that evaluation, our website will prompt you to place a reevaluation order.

Credentials Evaluation Service (CES) Re-evaluation

If you previously ordered a credential evaluation service (CES) for the purpose of obtaining a Professional and/or Academic Report, and if you need another report to be sent to either a new recipient or a previous recipient, you can order a CES Re-evaluation at a reduced fee.

You can order a CES Re-evaluation by following these simple steps:

  • Login to your CGFNS Connect account and choose the option to purchase a CGFNS service.
  • At the service selection menu, choose “Credentials Evaluation Service (CES).”
  • Select the type of report you require (Professional and/or Academic) and type in the name of the designated report recipient where prompted to do so.
  • If you previously ordered a report of the SAME type, you will be automatically prompted to order a re-evaluation.

Please note that for CES Re-evaluation, the credentials assessment is geared towards the requirements of the specific named report recipient. Also, any new information that has been submitted since your last evaluation will be included in the re-evaluation process.

1. During the re-evaluation process, will I need to update any of the documents I previously submitted for my initial CES order?

Depending on the documents under consideration, you may need to provide updated documentation. For example, for reports that require verification of your licensure, updated validation may be required for the re-evaluation process if the licensure information on file is more than three years old. In some cases, licensure information that is more than a year old may need to be updated.

2. I had a previous CES order that I placed before January 2011 that resulted in a Healthcare and Science Report or a Full Course-by-Course Report. Can I order a CES Re-evaluation under these circumstances?

No. A CES Re-evaluation can only be ordered if your previous CES order included a request for a Professional Report of Academic Report. If you previously ordered a Healthcare and Science Report or a Full Course-by-Course Report, a new order for a CES Professional Report or Academic Report must be ordered. In this instance, the procedures relating to the standard credentials evaluation service, including associated fees, apply.

3. I previously ordered a CES which resulted in the issuance of an Academic Report. Can I order a CES Re-evaluation for the issuance of a Professional Report at this time?

No. If a previous order was for one report type, only this report type can be reissued with a CES Re-evaluation. In your case, since your previous order was for a CES resulting in the issuance of an Academic Report, you can order a re-evaluation of the Academic Report only.

English Language Proficiency Report for the Credentials Evaluation Service (CES)

There are currently eight states in the US that require that an English Language Proficiency Report be attached to the Credentials Evaluation Service (CES) Report:

  • Arkansas, Colorado, Iowa, Michigan, Missouri, New Jersey, Virginia, and Wisconsin.

The English Language Proficiency Report costs $85 USD. This fee is in addition to the fee charged for the credentials evaluation service (CES).

If you apply for the credentials evaluation service (CES) for a state that requires the English Language Proficiency Report (Arkansas, Colorado, Iowa, Michigan, Missouri, New Jersey, Virginia, and Wisconsin) AND you are not eligible for exemption from taking an English language proficiency examination, you are required to submit scores from an acceptable English language proficiency exam before your CES report will be issued by CGFNS to a specific state board of nursing.

1. I ordered a CES for a state that requires an English Language Proficiency Report. How can I determine if I am exempt from taking an English language proficiency examination?

To be exempt from having to take an English language proficiency examination, you must meet the following two criteria:

Your entry-level professional education must have occurred in the United Kingdom, Australia, Barbados, Canada (excluding Quebec), Ireland, Jamaica, New Zealand, South Africa, Trinidad & Tobago, or the United States
English must have been the language of instruction, including the language of the textbooks.

2. If I meet these two criteria, do I need to take an English language proficiency examination.

No. You do not need to take an English language proficiency examination if you meet these two criteria.

3. If I am exempt from taking an English language proficiency exam, can I pay a reduced fee for the English Language Proficiency Report?

No. Even if you are exempt from taking an English language proficiency exam, the English Language Proficiency Report still costs $85 USD. There is no fee reduction.

4. If I am not eligible for exemption and am required to take an English language proficiency examination, what are acceptable English language proficiency examinations for the purpose of the English Language Proficiency Report?

Either the TOEFL iBT or the IELTS examination can be used to support the English Language Proficiency Report. Exam scores must be less than two years old and must be submitted directly to CGFNS by the testing agency.

5. I am applying for a credentials evaluation service (CES) for use in one of the eight states that requires an English Language Proficiency Report. I am exempt from taking an English language proficiency examination. Do I still need to submit an English Language Proficiency Report?

Yes. If you apply for the credentials evaluation service (CES) for one of the eight states listed herein that requires the English Language Proficiency Report AND you are exempt from taking an English language proficiency examination, you are still required to attach an English Language Proficiency Report to the Credentials Evaluation Service (CES) Report.

6. I am applying for a credentials evaluation service (CES) for a state that is not listed above. Do I still need to show English language proficiency?

Maybe. States that do not require the English Language Proficiency Report still set their own requirements regarding English language proficiency. If you are planning on applying for licensure with a state board not listed above, we recommend you consult with the individual state board to determine what proof of English language proficiency is required.

Expedited Review Service for the Credential Evaluation Service (CES)

Purpose: Because of the high volume of CES orders, it can take weeks for an assessment review after all required documents are received and processed. The length of time it takes CGFNS to generate your report is influenced by the complexity of your file and your country of education. We offer an Expedited Review Service for the CES Professional and Academic reports. A review will take place as soon as possible once all required documents have been received.

Note: The expedited review service does not guarantee that your CES Professional or Academic report will be issued. Additional information may be required upon review of your file. In this instance, your report will be delayed until the requested documentation has been submitted and your documentation is in full compliance with report recipient’s requirements.

How to order: You can ONLY opt for the Expedited Review Service to an existing order that is open, active and all required documents have been received using the following steps:

  1. Log into your CGFNS Connect account
  2. Choose the option to purchase CGFNS Services
  3. At the service selection screen, choose Additional CGFNS Services
  4. At the Additional CGFNS Services menu, choose the Expedited Review Service for an existing CES order

Note: The cost for the expedited review service varies depending on what type of CES report you are ordering. The fees are as follow:

  • Expedited review of a Professional Report order added to an existing order – $250
  • Expedited review of an Academic Report order added to an existing order – $275
CES Reprocess an expired order

Purpose: If your CES order is not completed within a year’s time due to inactivity, it will expire. You can reprocess your expired order, which will allow you another year to submit the necessary documentation to obtain a CES Professional and/or Academic Report.

Eligibility: You cannot apply for a reprocess of your expired order until the order status becomes expired. You have one year from the expiration date of the order to purchase the reprocess service. An order can only be reprocessed one time. If your order expires a second time, a new order must be placed at full cost to continue with the service.

How to order: Once your CES order status becomes expired, you can reprocess it by following these instructions:

  1. Log into your CGFNS Connect account
  2. Choose the option to purchase CGFNS Services
  3. At the service selection screen, choose Credentials Evaluation Service (CES)
  4. At the recipient selection screen, choose the same type of report and recipient as your expired order
  5. If it is within a year of your order’s expiration date, you will be automatically prompted to order the reprocess service
CES: Professional vs. Academic Report

CGFNS currently offers two types of CES reports. We suggest you contact the state board of nursing, employer, or college/university receiving your CES report and ask which type of report that they require.

  • Professional Report: This report meets the specific requirements of individual state boards of nursing. It includes a statement of comparability of an applicant’s education when measured against U.S. standards.
  • Academic Report: This report is designed to meet the needs of applicants pursuing further education in U.S. institutions of higher learning.

Credential Verification Service for New York State

How do I apply for Credential Verification Service for New York State?

Begin by creating a CGFNS Connect account. Complete an application for the Credential Verification Service for New York State from the CGFNS Purchase Wizard within CGFNS Connect. Submit a signed and notarized attestation through Contact Us, NotaryCam or by postal mail. The attestation document can be found in the service application.

The application for CGFNS’ Credential Verification Service for New York State is a separate process from the application to the New York State Education Department for licensure.

The Credential Verification Service for New York State costs $360.

What happens after CGFNS receives all the information from schools and licensing authorities?

After receiving documents from your schools and/or licensing bodies, CGFNS must verify their authenticity and ensure that all provided information is consistent. If there is a problem with the documentation, CGFNS will take steps with you and/or the school or licensing body to resolve the matter. CGFNS sends a report to the New York State Education Department, which then evaluates the documents.

The application for CGFNS’ Credential Verification Service for New York State is a separate process from the application to the New York State Education Department for licensure. Applying for the Credential Verification Service for New York does not include an application for licensure with the New York State Education Department.

How long does the Credential Verification Service for New York State take?

CGFNS can issue a report to the New York State Education Department within weeks of receiving all the required documents or if it has been 180 days since the application was submitted (90 days for Canadian applicants). The length of time it takes CGFNS to generate your report is influenced by the complexity of your file and your country of education.

The precise amount of time may vary depending on how long it takes for schools and licensing authorities to respond to your request for documents.

Why does my order status say ‘Ready for Submission?'

180 days after you apply (90 days for Canadian applicants), your order status in CGFNS Connect will change to ‘Ready for Submission,’ regardless of what documentation CGFNS has received. This means that CGFNS will be preparing your report for the New York State Education Department with any documents received at this time.

Technical support

Making a Payment

CGFNS only accepts credit cards as a payment method.

For each of our services, you can complete an application and make a payment online using your credit card. CGFNS International accepts:

  • Visa
  • Master Card
  • Discover
Submitting a passport photo

For three of our services, the Certification Program, VisaScreen®: Visa Credentials Assessment, and the International Standards for Professional Nurses (ISPN) Program, a passport photograph is required.

There are two ways to submit a photograph:

Instructions for uploading a photograph:

  • You should see a photo box containing the words “Applicant Photo Not Available” at the screen when you first log in.
  • Click on the link “Upload your passport-sized photo online” next to the photo box.
  • You will see a list of criteria the photo must meet to be accepted.
  • Beneath the list is a button to browse your computer for a .jpg or .jpeg image file.

Please note: Crop your photo around the head and shoulders in portrait shape to avoid distortion when uploaded.

  • After you have selected an image file and uploaded it, you will see how the photo will appear. You can then save it or upload a different one.
  • Once you save your photo, you will not be able to upload a new one unless you contact CGFNS and request that your previous photo be deleted.
  • If you are placing an order to renew your VisaScreen®certificate and need to upload a new photograph, you will be able to do so after you have placed your order.
Browser Problems

CGFNS Connect uses a SSL certificate to provide secure, encrypted communications between a website and an internet browser.

Depending on your browser or location, you may need to manually add the certificate before accessing the website. Try downloading a certificate file and installing it on your computer or importing it into your browser. Please see the site below for clarifications:

Also, here are is a helpful links for clearing your DNS cache:

eSAVED ™ (Extended Storage of Authenticated and Verified Electronic Documents)

How do I know if I am eligible for eSAVED?

Log in to your CGFNS account and select “eSAVED” from the side menu under “Applicant Options.” If you are eligible for eSAVED, you will see a message explaining the date for when your documents are scheduled to be deleted and instructions for purchasing additional years of storage with eSAVED.

How do I order eSAVED?

Follow the step-by-step instructions below to purchase eSAVED:

  1. Log in to your CGFNS account.
  2. Select the “eSAVED” tab under Applicant Options.
  3. Select the green banner: “Here to purchase additional year(s) of eSAVED under Additional CGFNS Services.”
  4. Navigate to the CGFNS Purchase Wizard and answer the preliminary questions.
  5. Select Additional CGFNS Services from the “Select a Service” options. Hit Next.
  6. Select the eSAVED bundle that you would like to purchase. Hit Next.
  7. Fill out your application information.
  8. Pay with your credit card.
Can I pay for eSAVED with a check?

No. CGFNS only accepts payments online by credit card.

What are the benefits of storing your documents with eSAVED?

CGFNS created eSAVED to help applicants organize and secure their documents for 4 additional years. Extending the storage life of your transcripts, licenses and other documents allows you to safely and easily:

  • Send your documents to an employer or other recipient as needed.
  • Use the authenticated and verified documents you have stored with eSAVED when you purchase another CGFNS service in the future.
  • Note, eSAVED does not guarantee additional information won’t be required when you purchase another CGFNS service.
I just purchased an evaluation service with CGFNS. Is document storage included with my order?

Yes. All applicants receive 4 years of document storage when they purchase an evaluation service (5 years for VisaScreen®). eSAVED adds 4 more years of storage time for your authenticated and verified documents.

Does eSAVED extend the expiration date on my VisaScreen certificate?

No. Renewal of your VisaScreen certificate is a separate service and requires a new application. eSAVED can keep your authenticated and verified documents active for when you purchase VisaScreen renewal.

Does eSAVED extend the 3-year license validation required by the US state boards of nursing?

State boards of nursing in the United States require that your professional licenses be validated every three years. CGFNS reviews license validation forms during the credentials evaluation process. While eSAVED extends the electronic storage date of your documents with CGFNS, it does not extend the 3-year period before you must re-validate your license.

What if I want to transfer my license to another state in the future?

eSAVED stores your already authenticated and verified documents so you can easily apply for an evaluation service in the future, including when you apply to transfer your license to another state. However, eSAVED is only a document storage service and is not a credentials evaluation service. For all CGFNS services, validation of licenses must be received no more than three years from service completion or an additional license validation will be requested.

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