Purpose: If your VisaScreen® order is not completed in a 12-month period, it will expire. You can reprocess your expired order, which will allow you another year to submit the necessary documentation to obtain certification.

Note: Reprocessing an expired order should not be confused with renewingVisaScreen® certification.

Eligibility: You cannot apply for a reprocess of your expired order until the order status becomes Expired. You have 12 months from the expiration date of the order to purchase the reprocess service. An order can only be reprocessed one time. Only one reprocess application is accepted after an initial application expires.

How to order:  Once your VisaScreen® order status becomes Expired, you can reprocess it by following these instructions:

1.    Log into your CGFNS Connect account
2.    Choose the option to purchase CGFNS Services
3.    At the service selection screen, choose VisaScreen® – Reprocess Application
4.    If it is within a year of your order’s expiration date, you should be automatically prompted to order the reprocess service

CGFNS International appreciates the challenges and delays that some applicants are encountering and might continue to experience during the Covid-19 pandemic. Therefore, effective immediately, the expiration dates for all applications received on or after June 1, 2019, set to expire before October, will be extended to October 1, 2020. We will review and revise this policy, if necessary, based upon the unfolding situation. We encourage everyone to stay safe and want our applicants to take comfort in knowing CGFNS will remain sensitive to the global challenges and adapt policies accordingly.